Shipping Options

📦 Where we ship

Currently, we ship to Europe, including the UK. We hope to offer worldwide shipping very soon!

🚚 Shipping cost

Free shipping on all orders over €100.

⏱ Processing time

Due to high demand, please allow 3–5 business days for us to carefully prepare your box before it’s dispatched.

✨ Every box is crafted with care, so your magical reading ritual arrives perfectly ready to enjoy.

Returns & Order Policies

All Sales Are Final

Because every “Boxish Balance” box is uniquely curated with a blend of fantasy literature and hand-selected wellness items, all sales are considered final. This ensures the exclusivity and integrity of each box, allowing us to maintain the highest quality standards for our community. We kindly ask customers to make thoughtful purchases, as we are unable to accept returns, exchanges, or refunds once an order has been placed.

Order Cancellations

Once your order is placed, it enters our fast-moving fulfillment process. While we cannot guarantee cancellations, we will do our best to accommodate your request if you contact us immediately after purchase. We recommend reaching out within the same day for the best chance of halting the order before it ships.

Delayed Orders

If any delays occur—due to production issues, shipping backlog, or customs—you’ll be notified promptly. In such cases, we may offer a cancellation/refund option before the order ships.

Lost or Stolen Packages

If tracking shows your box as delivered but you didn't receive it, please first check with neighbors and your local post office. If still missing, contact us within 7 business days after the delivery date and we’ll help arrange a replacement (when stock allows). Replacement shipping fees may apply.

Need Help?

For any questions about orders or shipping, reach out to us at info@bookboxish.com. We aim to reply within 1–2 business days.
info@bookboxish.com
We’ll get back to you as soon as possible with the support you need.